The Port Single Window is, above all, a comprehensive process involving several administrations related to international trade for allowing shippers and importers to simplify import and export formalities, mainly for transactions which transport is carried out by the sea.
A “Port Single Window” computer application is the main visible interface: It includes all the documentation related to import and export formalities; customs declarations, import permits, phytosanitary certificates, certificates of origin, commercial and transport documents, etc.
Trade Facilitation is greatly improved by this process, allowing users to perform all formalities in the “one shop shopping” (port single window) that also has an advisory role and assistance toward those same users.
Only by and through this inclusive approach to identify and to build new processes, the steering committee and administration workers will implement correctly the “port single window” function. The computer tool, as important as it is, will be only the consequence!