The flexibility and agility of a company on a human-scale combined by the rigorous organisation of a large group.
ROLES AND SOLUTIONS
As an operator, our first role is to provide our government clients a premium service for helping them meet the many requirements related to Trade Facilitation and Security.
Our company’s staff and tools are focussed as much on mastering the fundamentals as developing innovative solutions, all with the aim of finding answers to the following contradictions:
- Trade Facilitation vs Security
- State sovereignty vs international standards.
In practical terms, we work upstream with governmental authorities to:
- Identify and specifically create solutions that meet the needs of the country.
- Provide our expertise, experience and adaptability acquired through working with other clients.
- Implement chosen solutions.
- Be operational in client countries in order to provide a premium service.
Of course, training and support are part of our values, especially as we work in countries who don’t always have adequate, effective operational resources. Not only do we implement the ‘tools’, but we truly have human resources in client countries.
The main services offered are:
However, in a context of accelerating trade, shared services and tools, the need for trade fluidity, an imperative to enhance the security and protect State tax revenue, we are working both in-house and with partners (institutional, universities, etc. ) to find tomorrow’s solutions today.
PHOENIX TFS strengths
PHOENIX Trade Facilitation & Security has been accredited by the European authorities and Customs organisations, via an AEO approval and a “Safety and Security” certification.
All the ECTN services of PHOENIX Trade Facilitation & Security can be customised, providing a ‘bespoke solution’ for each client country (type of form, type of information collected, type of procedures, training of all personnel involved, etc.).
In 2006, PHOENIX Trade Facilitation & Security was the first organisation, to produce a 100% electronic and digital technology, with real-time access, to manage the ECTN, and which worked with suitable tools, such as Smartphones with QR Code and secure proprietary software.
PHOENIX Trade Facilitation & Security agreements have been renewed by the governmental authorities in the countries where it operates, a sure sign of its commitment and the robustness of its work.
Rewarding and fulfilling training programmes for users in the client country along with 24/7 front office support.
A specific and unique expertise centred solely on managing ECTNs.